FAQS
About cancellation and amendment
Can I cancel the order?
Yes, you can. But you need to contact us to cancel the order in hours after placing it. You are eligible for full refund if you cancel it within hours.
What if I ask for cancellation not within hours?
Orders after production begins may be cancelled, but you will be responsible for 50% of the product price.
Can I cancel the custom order?
Custom orders can not be cancelled.
Can I amend the order?
Shipping address and phone number can be amended before it’s shipped.
You can exchange the items within hours.After production begins, you can not exchange them any more.Details about the items can be amended within hours.
If you want to add new items,please place new orders.